At BBQ Beerbash, guest satisfaction is our priority. If you are unhappy with your order, please contact the outlet directly or reach out to us within 24 hours of your order.
Refunds or replacements for orders placed through delivery partners (Swiggy, Zomato, etc.) are subject to those platforms' refund policies. Please raise such requests directly through the respective app.
For dine-in or direct orders, refunds are evaluated on a case-by-case basis and, where approved, are processed within 5–7 business days to the original mode of payment.
Cancellations for bulk or event orders must be requested at least 48 hours in advance of the scheduled date to be eligible for a refund.
For any refund-related queries, please contact us with your order details.